Resources for Serving Clients
with Limited English Proficiency (LEP)

Articles

• Joann H. Lee, "A Case Study: Lawyering to Meet the Needs of Monolingual Asian and Pacific Islander Communities in Los Angeles," Clearinghouse Rev. (May-June 2002) 172-184. (020077)

• Angela McCaffrey, "Don't Get Lost in Translation: Teaching Law Students to Work with Language Interpreters," Clinical Law Review 6, No. 2 (Spring 2000). (030188)

• Trang Nguyen, "Working with Linguistically and Culturally Isolated Communities: The Cambodian Outreach Project of Merrimack Valley Legal Services," Clearinghouse Rev. 37, No. 3 (May-June 2003) 79-83. (030143)

• Paul Uyehara, "Making Legal Services Accessible to Limited English Proficient Clients," Management Information Exchange Journal 17, No. 1 (Spring 2003) 33-37. (030063)

• Paul Uyehara, "Opening Our Doors to Language-Minority Clients," Clearinghouse Review 36, No. 11-12 (March-April 2003) 544-557. (030099)

• Paul M. Uyehara, "Funding the Mandate for Language Access," Dialogue, Winter 2004 (16- 20). (040026)

• Molly McDonough, "Lost in Translation: Lack of Qualified Interpreters May Compromise Justice," ABA Journal, 3 November 2003.

Intake

• Asian Pacific American Legal Resource Center's
  "Developing and Maintaining a Successful Legal Referral Hotline for Immigrant Communities: A How to Handbook" (030030)

• Asian Pacific American Legal Resource Center's Multilingual Legal Referral Hotline (030089)

• Asian Language Legal Intake Project, a project of Asian Pacific American Legal Center, Legal Aid Foundation of Los Angeles, Neighborhood Legal Services, and Legal Aid Society of Orange County (020036)

• Neighborhood Legal Services' Health Consumer Center of Los Angeles (020085)

• Pine Tree Legal Assistance's Multilingual Website and Intake Hotline (030077)

Manuals

• National Health Law Program's “Ensuring Linguistic Access in Health Care Settings: Legal Rights and Responsibilities” (040030)

Policy

• Legal Aid of Western Missouri's LEP Plan and Planning Process (050022)

• Legal Aid Society of Northeastern New York's "Utilization of Language Services for Clients/Prospective Clients with Limited English Proficiency" (040032)

• Legal Services of Eastern Missouri's Language Assistance Plan (030200)
  

• Community Legal Services' Language Access Policy (030187)

• Legal Aid Society of Mid-New York's Language Assistance Policy for Limited English Proficient Individuals and Individuals with Hearing or Visual Impairments (030176)

• Advocates for Basic Legal Equality and Legal Services of Northwest Ohio's Policy on Communication with Non-English or Limited-English Proficient, Hearing Impaired, and Visually Impaired Individuals (030081)

• Pine Tree Legal Assistance's Policy Regarding Clients with Limited English Proficiency (030083)

• Community Legal Services' Language/Communication Skills Policy (030090)

Projects

• Merrimack Valley Legal Services' Collaborative for Abuse Prevention in Racial and Ethnic Communities (050024)

• APALRC: Legal Interpreter Project (LIP) (050005)

• Neighborhood Legal Services Program's Diversity Initiative Serving Central American and Latino Communities (030104)

• Superior Court of California, County of Fresno's Centro de Recursos Legales (030174)

• Community Legal Services' Language Access Project (030065)

• Merrimack Valley Legal Services' Cambodian Outreach Project (020106)

• California Rural Legal Assistance's Indigenous Farm Worker Project (030097)

• Oregon Law Center's Indigenous Farmworker Project (030098)

• SeniorLAW Center's Asian Elderly Legal Project (030080)

• SeniorLAW Center's Hispanic Elderly Legal Project (030109)

• Pennsylvania Farm Worker Project and the Philadelphia Volunteers for the Indigent Program's Migrant Farm Worker Tax Clinic (030091)

• Colorado Legal Services' Casillas Pesticide Action Project (030100)

• Legal Aid Society of Northwest North Carolina's Hispanic Outreach Project (030088)

• Indiana Legal Services' Hispanic Law Center (030094)

• Greater Boston Legal Services' Asian Outreach Unit (030078)

• Inland Counties Legal Services' Proyecto Ayuda Legal (030087)

• Inland Counties Legal Services's Riverside County Family Law Access Partnership Project (030086)

• Philadelphia Legal Assistance Center's Domestic Violence Project for Latinas and Asian Women (030075)

• Legal Language Access Project (030079)

Reports

• "The Diverse Face of Asians and Pacific Islanders in Los Angeles County" by the Asian Pacific American Legal Center (040011)

• "Expanding Legal Services: Serving Limited English Proficient Asians and Pacific Islanders" by the Asian Pacific American Legal Center (040002)

Technology

• Maryland's Multilingual Web Gateway (030197)

• Oregon Legal Services Community's Bilingual Statewide Website (030092)

• Pine Tree Legal Assistance's Multilingual Website and Intake Hotline (030077)

Links

• www.LEP.gov promotes a positive and cooperative understanding of the importance of language access to federal programs and federally assisted programs. This website supports implementation of Executive Order 13166, Title VI, and the Title VI regulations regarding language access.

• Department of Justice's Guidance to Federal Financial Assistance Recipients Regarding Title VI Prohibition Against National Origin Discrimination Affecting Limited English Proficient Persons

• Language Assistance Self-Assessment and Planning Tool for Recipients of Federal Financial Assistance

• U.S. Immigration Statistics by State - The state-by-state immigration statistics found on this map were gathered from the 2000 Census, U.S. Immigration and Naturalization Service, U.S. Census Bureau, and U.S. Dept of Health and Human Services, and the Office of Refugee Resettlement.

• I Speak Cards - These I Speak Cards can be used to help an individual obtain interpretive services. Cards are available in Spanish/English, Laotian/English, Russian/English, Cambodian/English, Chinese/English, Farsi/English, Korean/English, Vietnamese/English, and Hmong/English. These cards were created by the State of California's Civil Rights Bureau.

• Language Flashcard - Langauge flashcards may be used to identify a client's language when it can not be determined. This language flashcard was developed by the Census Bureau.

• LASMNY's Multilingual Cards Enclosed with Client Correspondences Notifying Clients of the Availablity of Free Translator Services (152kb, PDF)

• Language Line Discounts - NLADA Members Receive Discounts when using Language Line, a phone based translation service.

• National Association of Judicial Interpreters and Translators

LSC's LEP Activities

• Guidance to LSC Programs for Serving Client Eligible Individuals with Limited English Proficiency (PDF)

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