Creating Client-Centered State Communities of Justice

Legal Services Corporation - 020070

Abstract Number: 020070

April 2004

In April 2001, Legal Services Corporation brought together representatives of the legal services community to discuss topics relating to "creating client centered communities of justice." Participants were selected to reflect a broad range of diversity. The conference was designed to be an open discussion about the challenges of functioning as a "client centered" legal services system. Conference participants identified ways in which clients and client groups can work in partnership with each other.

Models for client centered legal services were presented through conference papers. The following papers are attached for review.

• "Practicing Respect - The First Key to Successful Work with and on Behalf of Clients" by Carolyn Worrell ( 128k)
• "Client Centered Delivery of Services: Working in an Empowering Fashion with Women and Children in Family Law Matters" by Roberta Stick ( 106k)
• "Building Long-Term Relationships and Partnerships with Client Communities" by Glenda Potter  ( 89k)
• "A Wisconsin Idea of Client-Centeredness" by Hafeezah Ahmad, Ben Obregon, and John F. Ebbott ( 82k)
• "Client Centered Legal Services: Who are Our Clients? What are Their Emerging Legal Problems? What are the Implications for Ensuring Client-Centered State Justice Communities" by Alan W. Houseman ( 107k)
• "Paying Attention to Staff is Key to Developing and Implementing Client-Centered Priorities" by Mary Ann Heimann  ( 119k)
• "Good Intentions Gone Awry: Why We Really Don't Have Meaningful Client Involvement or Client-Centered Legal Services" by Joseph Dailing  ( 93k)
• "'Client-Centered' In a New Era: A Commitment to Full Access and 'Effective Futures' " by Martha Bergmark  ( 132k)
• "Technology for Legal Services Clients" by Tim Watson ( 155k)
• "Defining the Concept of Client-Centered Legal Services - Models from Missouri" by Mary Quigley ( 124k)
• "Legal Services and Community Economic Development" by Olga Pomar  ( 89k)
• "A Client-Centered Intake System" by Lynda Krupp  ( 100k)
• "Community Lawyering - The New Form of Client Impact Work for Legal Services Advocates" by Edward J. Hoort  ( 123k)
• "Defining 'Client-Centered' Legal Services" by Chip Gray ( 62k)
• "Technology, Community Education, Self Help and Client Empowerment" by Bob Cohen ( 146k)

Contact Information:

Reginald Haley
Legal Services Corporation
3333 K Street, NW, Second Floor
Washington, DC 20007
Phone: (202) 295-1545
Fax: (202) 337-6813
haleyr@lsc.gov

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