PRIME Intake Program Manual & PRIME Portal HOW-TO and Troubleshooting Information Sheet
Montana Legal Services Association - 040027
Abstract Number: 040027
May 2004
The Montana Legal Services Association (MLSA) published a Prime (Clients for Windows) Intake Program manual and Prime Portal How-To information sheet to provide staff members with guidance on how to access and work with the Prime case management system. The Prime Intake Program manual offers MLSA staff members a step-by-step approach to working with the Prime case management system as it relates to conducting a client intake and how to execute common functions required by intake staff. This includes guiding users through such issues as how to use Prime for eligibility testing, conflict checking, pro bono referrals, printing reports, navigating the search screens, and more.
The Prime Portal How-To and Troubleshooting Information sheet offers tips on how users can connect to Prime through Citrix and suggestions on how to select secure passwords. To learn more, access the full manual and information sheet below as PDF documents.
Contact Information:
Alison Paul Montana Legal Services Association 616 Helena Avenue, Suite 100 Helena, MT 59601 Phone: (406) 442-9830 Fax: (406) 442-9817 Email
LSC:
America's Partner for Equal Justice 