• N-Ten and TechSoup Launch TechFinder, an Online Service Linking Nonprofits with Technology Service Providers

• Register to Attend MIE's 2004 National Fundraising Conference

• Legal Aid Foundation of Los Angeles Offers Driver's License Clinic

Legal Aid Foundation of Los Angeles (LAFLA) offers a driver's license clinic to provide information and assistance to self-represented litigants who are seeking to have their drivers' licenses reinstated. LAFLA launched this program to remove employment barriers for low-income people who are seeking better paying jobs that require a driver's license.

• Legal Aid Services of Oklahoma Launches Outcomes Measurement Project

Legal Aid Services of Oklahoma (LASO) developed an outcomes measurement project to determine how LASO's services impacted their clients' lives. With a grant from the Tulsa Area United Way, LASO developed a logic model based on a United Way model to measure outcomes, an outcome measurement framework, questionnaires, and procedures. In the past year, LASO field-tested the outcome measurement plan and tools in a series of phone based interviews with clients after the clients received a variety of services ranging from advice to extended services cases.

• Legal Aid Society of Northeastern New York's Policy on "Utilization of Language Services for Clients/Prospective Clients with Limited English Proficiency"

Legal Aid Society of Northeastern New York (LASNNY) implemented a comprehensive policy to ensure that limited English proficient (LEP) clients can receive high quality legal services in their preferred language. The policy, entitled "Utilization of Language Services for Clients/Prospective Clients with Limited English Proficiency," provides LASNNY's staff with pragmatic guidance on serving LEP clients beginning with identifying a client's language needs upon initial contact with LASNNY to the case's closure when a supervisor will review each case to ensure the client's language needs, if any, were met.

• Southern Minnesota Regional Legal Services's Substantive Practice Standards

Southern Minnesota Regional Legal Services (SMRLS) developed substantive law and Attorney/Client Practice Standards to help ensure the consistent delivery of high quality legal services to low-income people in SMRLS' priority areas. SMRLS developed these standards in response to feedback elicited during a peer review visit by the Legal Services Corporation (LSC) in 1995.

Spotlight on Leadership Development

• How has your program mentored future leaders? The LSC Resource Library is looking for projects and materials that could be replicated by other legal services programs. In each issue of eNews, we will identify an area that we feel would be beneficial for research due to a lack of accessible information.

Contribute Information from Your Program

• We encourage you to submit information about projects at your legal services program. Submitting projects to LRI is easy. Complete our submission form and an LSC staff member will contact you for additional information.

"Ask Larry"

• What type of projects do you want to learn about? Is there a challenge you are tackling for which someone else may have a solution? The LRI team will gather projects and locate tools that are of particular interest to the legal services community. Email requests to: LRI@lsc.gov.