• LSC Requests Comments on a Draft Program Letter Regarding Services to Clients with Limited English Proficiency"

• LSC's Annual TIG Conference Will Be Held in Austin, Texas on January 21-23, 2004

• The University of Washington School of Law will Host the "Technology, Values and the Justice System Symposium and Conference" on January 16-17, 2004

• Register to Host a Diversity and Leadership Training at Your Legal Services Program
  

• Handbook on Limited Scope Legal Assistance by the ABA Section on Litigation

The Modest Means Task Force of the ABA's Section of Litigation published the "Handbook on Limited Scope Legal Assistance" to provide public interest and private attorneys with guidance and information on delivering unbundled and discrete task legal services to low-income clients. The handbook is meant to encourage and support judiciary, bar, and legal services leaders as they implement projects and revise rules to better serve pro se clients with limited scope legal assistance. The handbook includes details on various types of limited scope legal assistance as well as successful programs and initiatives implemented in different parts of the country.

• Kansas Legal Services' Moving Ahead Program - Topeka

Kansas Legal Services (KLS) partnered with the Homeless Task Force and the city of Topeka to implement the Moving Ahead Program (MAP) to provide job-readiness and life skills to "chronically homeless" men and women. KLS replicated the St. Francis House's Moving Ahead Program based in Boston, Massachusetts. KLS offers one, fourteen-week class at a time for ten to fifteen students. The class' curriculum is geared to empowering clients through developing life skills, overcoming legal barriers, providing employment training, and offering ongoing support to clients as they make life altering changes in their lives.

• Atlanta Legal Aid Society's Outcome Assessment Project

Atlanta Legal Aid Society's Georgia Senior Legal Hotline (GSLH) developed an outcome assessment project to evaluate how effective GSLH's services were in resolving their client's legal problems. GSLH launched this project using three volunteers. The volunteers contacted clients and administered a satisfaction survey to determine if the client's legal problem was resolved and what action the client had taken to follow up on the advice they received from GSLH. The survey asked whether the client was advised to take any action, whether the client took the action, and whether the client's problem was resolved.

• Superior Court of California, County of Butte's Regional Self-Help Center

The Superior Court of California, County of Butte, collaborated with Glenn and Tehama Counties to launch a regional self help center model to provide legal information and court documents to self-represented litigants in all three counties. Butte County's self help center sought to maximize the use of limited resources by providing services through videoconferencing to customers in Butte, Glenn, and Tehama Counties, three semi-rural counties in Northern California.

• Innovations in Civil Legal Services Workshop Manual

  The manual for the "Innovations in Civil Legal Services Workshop" details innovative projects that were presented at a workshop at the annual NLADA conference in the Seattle, Washington. The workshop was cosponsored by AARP Legal Counsel for the Elderly, Management Information Exchange, and the Legal Services Corporation.

• How has your program measured service delivery outcomes? The LSC Resource Library is looking for projects and materials that could be replicated by other legal services programs. In each issue of eNews, we will identify an area that we feel would be beneficial for research due to a lack of accessible information.
  

• We encourage you to submit information about projects at your legal services program. Submitting projects to LRI is easy. Complete our submission form and an LSC staff member will contact you for additional information.
  

• What type of projects do you want to learn about? Is there a challenge you are tackling that someone else may have a solution for? The LRI team will research projects and locate tools that are of particular interest to the legal services community. Email suggestions to: LRI@lsc.gov.